Privacy Policy

Last updated: November 8, 2026

Gryb is a location-based social app that lets users connect with nearby people for voice conversations, add friends, chat by text and photos, and make direct calls.

If you have questions about privacy or want to make a privacy request, contact:

What We Collect

We may collect:

• Profile information such as name, age, gender, country, and profile photo
• Account details and sign-in information
• Location data, including approximate location, latitude, longitude, and location grouping data used for nearby matching
• Call and activity data, such as call duration, timestamps, distance, total calls, and online or availability status
• Messages, chat photos, friend requests, friend connections, and read or delivery status
• Purchase and subscription information, such as token purchases and Gryb Plus status
• Reports, block actions, ban status, and anti-abuse signals
• Support requests and related information you send to us
• Device and technical data, such as device identifiers, notification tokens, IP address, app version, operating system, and language settings
• Advertising-related data, including ad interactions and certain device or advertising signals where applicable

How We Use Data

We use data to:

• Create and manage accounts
• Sign users in
• Match nearby users
• Enable calls, chats, friend features, and profiles
• Process token purchases and subscriptions
• Send notifications and service messages
• Review reports and enforce our rules
• Detect abuse, fraud, and misuse
• Show ads and manage ad rewards for free users
• Operate, secure, and improve the app
• Comply with legal obligations and resolve disputes

Sharing

We may share data with service providers that help us run Gryb, such as providers for hosting, databases, communications, notifications, media handling, advertising, and billing.

We may also disclose data:

• if required by law
• to protect Gryb, users, or third parties
• to investigate abuse, fraud, or violations
• as part of a merger, sale, or transfer of the business

Notifications

Gryb uses Apple Push Notification service (APNs) to send notifications to iOS devices. We store notification device tokens with your account and respect your notification preferences. During migration, older app versions may still register devices through OneSignal. You can manage notification permission in iPhone Settings and notification categories in Gryb.

Location

Gryb uses location to help match users with nearby people.

Location data is stored with the account and updated while the app is in use and location permissions are enabled. The last known location is not automatically cleared when a user stops matching and remains associated with the account until the account is deleted.

You can turn off location access in your device settings, but nearby matching may stop working.

Retention and Account Deletion

We keep data for as long as reasonably needed to operate Gryb, protect users, handle disputes, and comply with legal obligations.

When you delete your account, Gryb deletes your account data, connections, and conversations.

Some data may still remain after account deletion, including:

• certain call records, which may be partially de-identified rather than fully deleted
• reports
• support tickets
• backup data that older versions of the app stored in your iCloud account (CloudKit)
• purchase and transaction records kept for legal, accounting, dispute, or platform integrity purposes

Unused tokens are lost when your account is deleted.

Account Recovery

When "Keep my account in iCloud" is on, Gryb saves a random recovery key in your iCloud Keychain. This lets you restore the same account on a new iPhone, or after reinstalling the app, when you use the same Apple ID with iCloud Keychain turned on. Apple encrypts and syncs the key, and we can't read it.

Our servers keep only a one-way hash of the key, so the key itself can't be recovered from our data. You can turn this off in Profile at any time, which removes the key from your device and its hash from our servers. When you delete your account, the recovery record is deleted too.

Ads and Purchases

Gryb may show ads to free users.

We may use Appodeal to mediate ads from providers including AppLovin, BidMachine and Unity Ads, and may use Google AdMob when available. Advertising services may process device and advertising identifiers subject to your permissions, network information, ad interactions and technical performance data. Reward verification uses a random identifier rather than your profile name. We do not provide conversation audio or chat messages to advertising providers. You can manage applicable ad consent in the app and tracking permission in iPhone Settings. See Appodeal’s Privacy Policy for its practices and advertising partners.

If tracking permission is declined, ads may still be shown, but they may be less personalized depending on the platform and provider.

Purchases and subscriptions may be handled through Apple App Store, Google Play, or another payment channel made available in the app.

Refund Requests to Apple

When you ask Apple for a refund of an in-app purchase, Apple may ask us how that purchase was used. We may then share information about that purchase with Apple to help Apple decide on your request.

This information covers:

• how long your account has existed
• your purchase and refund history in Gryb
• whether the purchase was delivered to your account and whether it was used, such as how many of the purchased tokens were spent
• how much you used the app, such as the number of calls

We do not share your messages, photos, conversation audio, contact details, or location.

By making in-app purchases in Gryb, you agree to this sharing. Apple handles this information under its own privacy policy. To access or delete the information Apple holds, visit privacy.apple.com.

Your Rights

Depending on where you live, you may have rights under local law to:

• access your data
• correct your data
• request deletion
• object to certain processing
• restrict certain processing
• withdraw consent where applicable
• request a copy of certain data

To make a request, email contact@gryb.app. We may need to verify your identity.

Legal Basis

We process your personal data based on:

• Your consent (at sign-up and through device permissions such as location and tracking)
• Contractual necessity (to provide the Gryb service to you)
• Legitimate interest (for safety, moderation, and fraud prevention)
• Legal compliance (to comply with applicable laws)

Data Breaches

If a data breach occurs that affects your rights, we will notify you within 72 hours through the app or via your registered contact information where possible. We will also notify relevant authorities as required by applicable law.

Data Storage and Transfer

Your data may be processed and stored on servers located outside your country, including in the United States and Europe, through cloud hosting and infrastructure providers. Where data is transferred outside Saudi Arabia or the GCC, we take reasonable steps to ensure it remains protected in accordance with applicable data protection laws.

Children

Gryb is for users 18 and older only. We do not knowingly collect personal data from children.

Changes

We may update this Privacy Policy from time to time. If we make important changes, we may notify users in the app or by other appropriate means.

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